Shipping and Return Policy

Click on “Add to cart”. Choose your preferred shipping method and then click on “Proceed to checkout”. Fill in your details, agree to the terms and conditions, and click on “Place order”.

Shipping Costs

Netherlands

  • Home Delivery: Free
  • Pick-up: Free with discount

 

Belgium

  • Home Delivery: Starting at €8.95
  • Letterbox Delivery: €7.50
  • Pick-up: Free with discount

 

France, Spain, Italy, Sweden, Austria, Denmark, Luxembourg

  • Home Delivery: Starting at €17.50

 

Other EU Countries

Including: Bulgaria, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Ireland, Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovenia, Slovakia

  • Home Delivery: Starting at €24.50

 

United States and Canada

  • Home Delivery: Starting at €27.95
  • Import duties or customs fees may apply. These costs are the responsibility of the buyer.

 

Pick-up

Have you chosen to pick up your package? You can! Once you receive a confirmation stating your package is ready, you can collect it at the reception of De Ideeënfabriek.

Pick-up availability:
Weekdays (Monday to Friday)
Between 9:00 AM and 5:00 PM

Pick-up Address:
De Ideeënfabriek
Liessentstraat 9a
5405 AH Uden
Netherlands

 

Return Policy

If you want to exchange or return your order, we’re always here to help! You can exchange or return products within 30 days. For returned products, you will receive a refund.

 

Return Conditions:

  • Orders can only be returned if they arrive damaged.
  • Discounted items cannot be exchanged.
  • Items must be in their original packaging.
  • Items must show no visible signs of use.
  • Packaging must be unopened.
  • Returns are at your own expense.